Built for utilities.  Trusted by communities.

Highly functional, utility-focused solutions that power customer management, billing, financials, work management, and human capital management, providing clarity, control, and confidence every day.

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Four diverse friends enjoying drinks and food while sitting around a table outside a brick house with string lights overhead.

Worker wearing safety gear and helmet on an elevated red platform near a streetlight against a blue sky.

Smiling woman with curly hair wearing a headset and mustard sweater in a bright office.

Two construction workers inspecting a manhole on a city crosswalk surrounded by safety cones and barriers.

Smiling older woman cooking with a pot on a stove in a bright kitchen.

Four factory workers in gray shirts and blue pants standing together in a workshop, smiling and holding yellow safety helmets.

Man and boy grilling bread on a gas barbecue outdoors on a wooden deck.

Two workers in orange uniforms emptying a large orange trash bin into a garbage truck on a wet street.

Four diverse smiling professionals standing together against a brick wall, wearing ID badges and casual business attire.

Construction worker wearing a yellow hard hat, reflective jacket, gloves, and red sunglasses, smiling while handling safety ropes on a job site.

Close-up of a structural water tower with supporting steel columns and communication antennas at sunset.

Aerial view of a suburban neighborhood with houses, roads, and trees in autumn colors.

Solutions built for how utilities operate.

Discover solutions designed to support how utilities operate, providing a reliable foundation for customers, operations, and financial management.

Smiling woman wearing a headset while working at a computer in a bright office.

Customer Information System

A Customer Information System built around your customers, consolidating customer service, billing, and account insight into one trusted operational hub.

Work Management

One unified system connecting asset management, inventory, and field operations with the visibility and coordination needed so your business never misses a beat.

Financial Management

Multi-fund accounting as ambitious as your mission, simplifying financial complexity while keeping your funds accurate, integrated, and working for you.

Human Capital Management

Human capital management modules as connected as your workforce, with seamless self-service and time entry that keep labor costs accurate, integrated, and working for you.

Learn about Solutions

Our Customers

We proudly serve utilities across the United States, Canada, and the Caribbean.

Industries

Electric

Water

Gas

Fiber

Utilities

Municipalities

Counties

Co-Ops

Investor Owned

Our clients trust our solutions to take on their toughest operational challenges, so teams can work smarter, serve customers better, and plan with confidence.

Innovate UtilityCX (IUCX) Conference 2026

April 14 - 16 / Tampa, FL

IUCX (Innovate UtilityCX) is the premier annual conference for utility customer experience professionals. Connect with industry leaders, attend expert-led sessions and workshops, explore the latest innovations, and gain actionable insights to elevate your utility’s customer experience.

Start the conversation.

Learn how Cayenta supports utilities with integrated solutions designed for real-world operations. Request a demo to see how we can help your team move forward with confidence.

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