News

Juneau, AK – October 3, 2024 – Cayenta, a leader in Enterprise Resource Planning (ERP) solutions for utility providers, is excited to announce its selection by the Alaska Electric Lighting and Power Company (AEL&P) to implement a comprehensive ERP suite. This partnership will see Cayenta implement its full ERP suite including Utility Billing, Financials, Work Management, and Human Resources modules, to enhance operational efficiency and customer service.

AEL&P, a vital provider of electric services to the Juneau community, has recognized the need for a comprehensive ERP solution to streamline its processes, improve data management, and support strategic growth. By partnering with Cayenta, AEL&P aims to transform its operational capabilities and ensure a high level of service for its customers.

“We are excited to work with Cayenta to implement a solution that will help us more efficiently serve our community,” said Alec Mesdag, President of AEL&P. “The full ERP suite will enable us to improve efficiency, enhance the services we provide to our customers, manage resources effectively, and continue to provide Juneau with reliable, renewable, and affordable electricity for many years to come”

Cayenta’s ERP suite is specifically designed for utility companies, offering a robust set of features tailored to meet the unique challenges of the industry. With this implementation, AEL&P will benefit from:

• Utility Billing: Streamlined meter to cash processes and improved customer engagement.

• Financial Management: Enhanced financial reporting capabilities and better budget management.

• Work Management: Efficient tracking and management of fieldwork, ensuring timely service delivery.

• Human Resources: Optimized workforce management, including payroll, benefits, and employee records.

"We are thrilled to partner with AEL&P and support their vision for a more efficient and customer-focused operation,” said Barry Dunphy, Executive Vice President of Cayenta. “Our ERP suite will provide the tools needed to adapt to the evolving demands of the utility sector, enabling AEL&P to respond effectively to current and future challenges.

The implementation process has already begun, with Cayenta’s team working closely with AEL&P’s staff to ensure a smooth transition. The goal is to have the system fully operational by summer of 2025, empowering AEL&P to achieve its operational and customer service objectives.

For more information about Cayenta and its ERP solutions, please visit www.Cayenta.com

Media Contact:

Jeremy Schultz
Vice President, Sales & Marketing
Cayenta
[email protected]

About Cayenta: Cayenta provides innovative ERP solutions tailored for the utility industry. With a focus on enhancing operational efficiency and customer engagement, Cayenta's comprehensive suite of software solutions empowers utilities to meet the challenges of today and tomorrow.

About AEL&P: The Alaska Electric Lighting and Power Company is dedicated to providing reliable and affordable electric service to the Juneau community. Committed to sustainability and innovation, AEL&P strives to enhance the quality of life for its customers.